Problem Solving Techniques
Problem-solving is a process that a person uses it to reduce the gap between his present situation and goal. We always try many ways in our daily life to make decisions. But problem-solving skill teaches us to think “outside the box”. That’s why it is very important to apply a creative approach to solve any problem. Problem-solving skill provides a way to see things differently. It develops creativity in a person’s mind. Creative ideas do not suddenly just appear in people’s minds. Instead, creativity comes when you are trying to solve a specific problem or to achieve a certain goal. But creativity is not a simple task. It requires decision making, focus, and practice.
A recent survey conducted by Achieve Global supports this point of view. Seventy-five percent of respondents answered that everyone in the organization is responsible for solving problems.Today every organization wants their employee to equip with problem-solving techniques. They want that every employee should at least know how to solve a problem.
Steps to problem-solving
Identify and Understand the problem
Sometimes in our life, we may face a situation in which we do not know how to tackle it. So the first things we should do is identifying the problem. If you do not know about it or it seems unclear then ask for advice and clarify it. And if it is a complicated one then break it down into small parts.
After identifying the problem the first step you need to do gather all necessary information. Use the internet or talk to your superiors, your colleagues and ask them how did they tackle such kind of problem?
Find out what are the resources required and what resources are available to you?
Think about it
It is not you can solve a problem instantly. Some problem is easy but there will always some hidden part that you have to find out. If you are feeling that his problem is very difficult to solve then take a break. A break can change things it free your mind and you can start from scratch.
Problem-solving normally involves a team approach. Brainstorming session with the co-workers and/or other stakeholders is an effective way to generate ideas. When a team works there are many employees that bring different perspectives from their own experiences, and it allows the group brainstorming session to be more creative and valuable. Be sure to write down every idea offered or discussed, no matter how small or irrelevant it may seem at the moment. With help of team, they may still add value in finding the solution or they may spark other new thoughts.
Evaluate potential solutions for feasibility
After generating and writing down all the ideas, now it’s time to combine and evaluate them. Evaluation of a certain problem requires resources available, possible constraints, the District’s culture and norms, and other criteria that might impact your evaluation and decision. It is beneficial to determine a list of evaluating criteria ahead of time and consult your supervisor and/or team members as necessary. This evaluation process is designed to help you find the idea(s) that are most realistic and suitable to solve your problem and allow you to achieve your goals.
As you go through this creative problem-solving process, be mindful that your best or favorite ideas may not be the most realistic and feasible solutions for the problem at hand. It is important to keep an open mind and embrace other possibilities and ideas that emerge along the way. This approach is a way to turn a problem into an opportunity to develop new ideas and improve team success.